Gambit Financial Solutions

Gambit Financial Solutions was created in 2007 by a group of scientists at HEC-Liege. Our ambition – then and now – is simple and completely new: to put the customer at the heart of investment advice.
Today, Gambit Financial Solutions has more than one hundred employees and is nurturing new talent across its offices in Europe. We continue to work closely with the academic scientific community and we are a major innovative force in our field.
Our software solutions are used by financial institutions in Belgium, Luxembourg, Switzerland and France.
We strongly believe in our values: Excellence, Transparency and Empathy.
Recently BNP Paribas Asset Management took a majority stake in the capital of Gambit to develop its business within and outside the group.

Account manager France

Lieu de travail: France

Responsabilités

 

As Account Manager France you will be responsible for the Client Success Management amongst our client management base in France.
You will be developing strong relationships with customers, connecting with key business executives and stakeholders and prepare sales reports.
You will also answer client queries and identify new business opportunities among existing customers. In this role you will liaise with cross-functional internal teams (including Customer Service and Product Development departments) to improve the entire customer experience.
The ideal candidate will have an experience in Account Management or Sales in the financial sector, preferably in a technology (IT) related business, a strong affinity with fintech and finance in general, and a client-oriented mind-set.
The solutions that you will follow are investment advisory solutions for both a face-to-face investment advice that enriches the client-advisor relationship (Squiree) and a 100% digital investment service (Birdee).
Your audience will vary from larger institutions like retail-, mass-affluent- and Private banks as well as small players like IFAs/CGPIs. The latter players will typically opt for our SaaS solution.
You will support the sales team and pre-sales activities.

  • Responsible for Client Success Management amongst our client management base in Europe
  • Build up a trust relation with our client base, both at management as operation level
  • Regular contact, visit and follow-up of customers with products in production and/or with ongoing project
  • Connect to our customers to understand their needs
  • Coordinate internally and setup action plans to meet client needs
  • Upsell our service to existing clients to grow revenue and placement opportunities
  • Constitute and send out of upsell sales proposals
  • Support to the sales team for pre-sales activities
  • You will report to the Head of Sales

Profil recherché

 

  • Strong verbal and written communication skills towards clients, colleagues and management; 
  • In-depth knowledge of the industry and its current evolution
  • Independent and sense for initiative
  • Adherence to Gambit’s corporate values
  • Affinity with finance and technology
  • Love the entrepreneurial and enthusiastic spirit of a growing Fintech.


Experience and knowledge

  • 3-5 years of experience in Account Management or Sales in the financial sector, preferably in a technology (IT) related business
  • Passionate about Technology and Innovation
  • You have a good degree in finance or equivalent experience
  • You have a good knowledge about portfolio management and financial instruments
  • Clients love to work with you
  • Excellent presentation skills
  • You are not afraid to pick up the phone and reach out
  • Willing to travel (1-2days/week)
  • Basis: Paris
  • Languages: Excellent French and English (oral and written). Any other language is a plus.

Nous offrons

 

A dynamic fintech with enthusiastic and talented colleagues
A friendly work environment, flexible, easy going and enthusiastic
Opportunity to work on your own initiative in a fast-growing SME in a dynamic field (Fintech)
A varied working environment with a lot of room to be innovative and creative
A competitive remuneration package with fringe benefits

Info suplémentaire

 

Main location of work is Paris
Willingness to travel to the headquarters in Liège is a necessity. Possibility to travel depending on client needs and locations

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Avez-vous des questions?

Human Ressources Department
Gambit Financial Solutions 36 Rue de Mulhouse
4020 Liège

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